Care plans
Someone looking after your website, every month.
Hosting, backups, security updates, your content changes and a written report. One fixed monthly fee, no surprise invoices.
The plans
Three plans. The table shows exactly what each includes.
- LKR 9,500 a month Ask about Essential (opens WhatsApp in a new tab)
Essential
- LKR 18,500 a month Ask about Growth (opens WhatsApp in a new tab)
Growth
Recommended - LKR 45,000 a month Ask about Partner (opens WhatsApp in a new tab)
Partner
| Included | Essential | Growth | Partner |
|---|---|---|---|
| Hosting, SSL certificate and domain renewal reminders | Included | Included | Included |
| Daily backups | Included | Included | Included |
| Uptime monitoring | Included | Included | Included |
| Security and software updates | Included | Included | Included |
| Content changes each month | Up to 2 | Up to 6 | Up to 15 |
| Written monthly report | Included | Included | Included |
| Google Business Profile posts | Not included | 2 a month | 4 a month |
| WhatsApp automation upkeep | Not included | Included | Included |
| Response to a site outage | Next working day | Same working day | Within 4 working hours |
| Strategy call | Not included | Quarterly | Monthly |
A minimum of 12 months, paid by standing order. After that, 30 days’ notice. Prices exclude VAT where applicable.
How support works
Tell us on WhatsApp. We do it and tell you when it is done.
Send the change
A new price, a new photograph, new opening hours. A WhatsApp message with the details is enough.
We make it
Within your plan’s monthly allowance of changes. We tell you before anything would go over it.
You get a written report
Each month: what we updated, what changed on the site, whether it stayed online, and anything we think you should know.
The terms
Short enough to read in full.
A minimum of 12 months
Every website comes with the first 12 months.
Paid by standing order
Monthly, with the written report.
30 days’ notice after that
Leave when you like, and take your domain, content and code with you.
FAQ
Questions about care plans
What happens if something breaks at 10pm?
Uptime monitoring tells us when your site goes down, at any hour. How fast we act on it depends on your plan, and the response time for each plan is in the table above. We will not promise a response we cannot keep, so none of our plans says “any time”.
If you notice a problem first, message us on WhatsApp and tell us what you see.
How do I pay?
By monthly standing order from your bank. You get an invoice each month with the written report.
What does leaving look like?
Give us 30 days’ notice after your first 12 months. We hand over the domain, the code and a full backup, so you or whoever takes over can carry on.
Start here
Already have a website? We can look after it.
Send us the address. We’ll check what it runs on and tell you which plan fits, or whether it needs work first.
+94 70 213 5357contact@ceylailabs.com