Business systems
Off paper and out of WhatsApp threads, into one system.
For owners whose bookings, quotations, stock or reminders still live in notebooks, spreadsheets and group chats.
Sound familiar?
Six jobs we see run by hand.
Bookings
Kept in a diary, a spreadsheet and three phones, so two people book the same slot.
Quotations
Typed from scratch each time, and nobody knows which ones were followed up.
Stock
Counted by hand, and the count is wrong by the time anyone looks at it.
Appointments
Confirmed one call at a time, and forgotten by the patient or the customer anyway.
Approvals
Waiting in someone’s WhatsApp until they reply.
Chasing customers
Remembered by one person, and lost when that person is on leave.
What we build
Systems sized to the problem, not the other way round.
Booking systems
Rooms, tables, classes, vehicles or appointments, with availability that is always right.
CRM
Every customer, every enquiry and every next step in one place, with reminders that run by themselves.
Internal tools
Quotation builders, job cards, stock sheets and approval flows, built around how your team already works.
WhatsApp assistants
Answers to the questions customers ask every day, on WhatsApp, with a person taking over when it matters.
AI automation for one clear task
Reading invoices, sorting enquiries or drafting replies. One task, measured, with a person approving what customers see.
How we scope
A price you can hold us to.
A paid discovery session
We map how the work happens today, who does what, and which part costs you the most time or money.
A written plan in phases
Each phase is small enough to price honestly and useful on its own.
A fixed price per phase
You see and use each phase before you pay for the next.
What we will not do
Said plainly, before you ask.
- ERP rollouts. We do not do them at this stage.
- Point of sale systems (tills). We connect to the one you have, where it allows it.
- Automation of a task nobody has measured. We measure it first.
- Keep your data from you. It is yours, and it can always be exported.
FAQ
Questions about systems
Why is discovery a paid session?
Because the quote depends on it. In the session we map how the work happens today, who does what, and which part is costing you the most.
Why a fixed price per phase?
A system is built in phases, each small enough to price honestly. You see and use each phase before paying for the next, so a change of plan costs you one phase, not the whole project.
Will it work with WhatsApp?
Usually, yes. Most systems we build send confirmations, reminders or updates on WhatsApp through the official WhatsApp Business Platform. Meta charges per conversation for some messages, and we show you those costs before you decide.
Do you replace our accounting or POS software?
No. We do not do ERP rollouts or POS systems at this stage. Where a system needs your accounts or your sales data, we connect to the software you already use, where it allows it.
Start here
Tell us what you need to fix. We’ll tell you where to start.
One message is enough to start. Tell us what your business does and what is not working, and we reply with the next step.
+94 70 213 5357contact@ceylailabs.com